FAQ
Frequently asked questions
What do I put in it?
Saline solution, the same saline you may already use as nose drops. It’s drug-free: Kindair simply turns it into a soft mist for everyday breathing comfort.
If your doctor prescribes a medication for nebulization, follow their instructions on what to use and how often. Never use essential oils, tap water or other liquids: they can damage the mesh and aren’t meant to be inhaled.
Will my child accept it?
It’s the question parents ask most. The mist is gentle, the device is quiet so it won’t startle them, and it’s light enough for little hands to hold it themselves. Kids often accept it much more easily once they feel in control.
Tip: introduce it on a good day, as part of a calm bedtime ritual, before they really need it.
Can adults also use it?
Absolutely. Kindair comes with a child mask, an adult mask and a mouthpiece, and it has a stronger adult mode.
How long is a session, and how long does the battery last?
Kindair starts in child mode with a 20-minute timer; adult mode runs for 10 minutes. The LED display counts down the time, and most sessions take around 10 minutes.
It recharges over USB-C and runs cordless for up to an hour of misting per charge, enough for several sessions.
How do I clean it?
After each use, empty the cup, rinse the cup and the mask with clean water and let everything air-dry. To keep the mesh clear, add a little clean water and run the built-in cleaning mode (5 minutes). Replace the masks and mouthpiece about every 6 months.
Does it come with a warranty?
Yes. Every Kindair includes a 1-year warranty: if it stops working, we replace it free of charge.
How long does shipping take?
We ship fast. Delivery times for your country are listed in our Shipping Policy, and you’ll get an email as soon as your order is on its way.
Is Kindair a medical treatment?
Kindair is designed for everyday breathing comfort with saline. It is not intended to diagnose, treat, cure or prevent any disease. Children should use it under adult supervision. Always follow your doctor’s advice for health conditions or prescribed solutions.
